||There is the "What" we do, the "How" we do it, but more importantly, there is the "Why" we do it. Do you know your "WHY"? Apply today to join Zermatt Utah & be a part of a team that is making a difference!
Do you enjoy assisting others & helping them feel at ease? Are you skilled at completing administrative functions and training others? Creating an inviting experience for our guests, as well as assisting in training & scheduling Spa front desk staff are just a few of the responsibilities of our Spa Concierge at Zermatt Utah Resort & Spa. Our elegant Spa, located in beautiful Midway, Utah - just a short 20 minutes from Park City - offers 12 treatment rooms, a state-of-the-art co-ed steam room and sauna, an elegant Spa relaxation room, as well as a connected Wellness Center and indoor/outdoor pool.
In this position, our Spa Concierge will serve as the lead front desk attendant, providing excellent guest service in making and confirming Spa reservations; communicating upcoming appointments with therapists and estheticians; recording and tracking guest payments; answering incoming phone calls and providing information to guests and visitors about the myriad Spa treatments we offer. Additionally, the Spa Concierge will be responsible for assisting the Spa Director and the other Leads in training Spa Desk staff, managing the desk schedule, and ensuring that proper protocol is followed by the desk team. In addition, our Spa Concierge will work in the elegant, tranquil, wellness-focused environment that our Spa offers!
Requirements for this position include excellent guest service & verbal/written communication skills; a flexible schedule; the ability and willingness to work Tuesday-Saturday mornings from 8am-4pm, as well as some evenings, Sundays, & holidays, as needed. This position also requires a minimum of 6 months administrative, office management, or reservations experience; prior supervisory experience is a plus but not required. Additionally, our Spa Concierge must have the ability to assist in leading, mentoring and supervising a small team. Prior Spa experience and knowledge of Spa services & treatments is strongly preferred, though not required. Must be able to tolerate extended periods of standing, sitting, & typing.
At Zermatt, we offer an excellent work environment for team members and recognize those staff members who work hard & excel. For full-time, year-round positions such as this one, we offer medical, dental, vision & life insurance, as well as paid time off. Other perks available to all employees Employee Friends & Family reservation discounts, Spa discounts, & complimentary access to our Employee Assistance Program.
We want to hear from you! Apply today to join our Spa team!
*Midway Properties Group, LLC (dba Zermatt Utah Resort & Spa) is an Equal Opportunity Employer. We are committed to creating an environment that encourages diversity. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any legally recognized protected basis under federal, state, or local law.*